Privacy Policy
At Oakly (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from oakly.store (“Site”).
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, register an account, or contact us, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party services)
b. Device Information
Automatically collected when you visit our Site:
- IP address
- Web browser and device type
- Pages viewed and time spent on the Site
- Referring site or link
c. Cookies & Tracking Data
We use cookies and similar tracking technologies to personalize your experience. Learn more in our Cookie Policy.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order, account, or inquiries
- Improve our website, services, and user experience
- Personalize your shopping experience
- Send you promotional emails and offers (with your consent)
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal information.
We only share it with trusted third parties to help us operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., UPS, FedEx)
- Marketing and analytics tools (e.g., Google Analytics, Facebook Ads)
- Customer service platforms
Each third party is contractually obligated to protect your data and only use it for agreed-upon purposes.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time (see Section 6).
5. Your Rights
Depending on your location, you may have the following rights:
- Access – Request a copy of the personal data we hold about you
- Correction – Request to correct or update inaccurate data
- Deletion – Ask us to delete your data (subject to applicable laws)
- Objection – Object to our use of your data for direct marketing
- Portability – Request a transfer of your data to another service
To exercise these rights, email us at [email protected].
6. Security
We implement reasonable security measures to protect your data. This includes SSL encryption, secure payment processing, and limited access to sensitive information.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Children’s Privacy
Oakly does not knowingly collect personal data from children under 13. If we learn we have done so, we will delete that information promptly.
8. International Users
If you access our Site from outside the United States, your information may be transferred to and stored in the U.S. By using our Site, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes means you accept those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, contact us at: